Course Overview

Begin your apprenticeship journey at BTC by applying for an apprenticeship on our website or through our prospectus form. Please apply for a full-time course as your second option. Then, have a look at relevant vacancies by visiting our vacancy page . If you haven’t found a suitable vacancy, you will automatically be placed into our Talent Pool.

As a member of our Talent Pool, you will be the first to hear about new vacancies and we offer support with CVs, interview techniques, employability skills and much more!

This course is for those looking for work in a junior supervisory level position in the hospitality industry. The course can be tailored to ensure that it encompasses disciplines that suit you and your employer, and perhaps lead to a move into a management role within the hospitality sector.

Subjects covered include:

• Developing working relationships within your sector
• Leading a team to improve customer service delivery
• Learning how to effectively control resources
• Implementing and monitoring health, security, safety and hygiene
• Learning how to run your own sector of the hospitality industry to maximise profits and customer satisfaction

Click here to view the Institute for Apprenticeships & Technical Education Standard for this course.

Assessment Methods

You will be continually assessed in the workplace and at College to build up an evidence log book showing your general development and within your core specialism. At the end of the course there are four exams including an observation, business project, professional discussion and multiple choice test.

Progression Options

On completion of the Apprenticeship, you may choose to continue your studies or move into management or a supervisory position in a range of hospitality settings including hotels, bars, restaurants and leisure centres.